Connect with us
Have questions or need help? Contact us and let our dedicated team assist you with your Helix journey.
Contact Sales
Discover how Helix can benefit your business with our team’s guidance.
Contact Support
Encounter an issue? Our Support team is here for quick, effective solutions.
Request a Feature
Share your innovative ideas to improve Helix—we’re all ears!
Email Us
Prefer to write? Email us for any inquiries or feedback, and we’ll respond promptly.
Frequently Asked Questions
Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna.
How quickly can I set up Helix for my business?
Setting up Helix is incredibly fast. You can create your account in just 15 minutes. Once you’ve signed up, our team will deploy the solution for CounterPoint, typically within 1-2 business days.
Does Helix integrate with all ERPs?
Yes, Helix can integrate with any ERP system that can handle text files. This allows us to import and export product and order data seamlessly.
Is there a Helix integration solution for Shopify?
Yes, we have developed a custom app specifically for Shopify. This plug-and-play solution ensures easy and effective integration with your Shopify store.
What are the steps to set up Helix if I use CounterPoint?
To set up Helix with CounterPoint, simply contact us, and we’ll create the accounts for you. We’ll then share detailed instructions to guide you through the integration process.
Can Helix be integrated with Magento?
Absolutely! For Magento users, we offer a plug-and-play extension that makes integration smooth and effortless.
Am I required to sign long-term contracts to use Helix?
No, you don’t have to commit to long-term contracts to use Helix. We believe in providing flexibility and convenience to our clients.